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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-19-2018 04:08 AM

HP Recommended
Product: ProBook 440 G5
Operating System: Microsoft Windows 10 (64-bit)

Problem: after SLEEP, the computer crash, and in the blue screen apear an messaje with .. video card..

I reinstall both graphical cards drivers, even from HP site or Nvidia site, but I don't have any good results.

I cannot install the latest graphical card from Intel site .. it tell me that I don't have the product match (???).

My processor is an I7-8550U, and graphics Intel UHD Graphics 620.

I've installed an extra hdd in addition to the original SSD.

OS: windows 10 / 64 bits, build 16299.371 (1709/RS3) - download from Microsoft site and clean install.

 

What can I do?

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