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‎06-23-2017 10:42 AM

HP Recommended
Product: Folio 13
Operating System: Microsoft Windows 7 (64-bit)

On turning notebook on, screen shows HP Recovery Manager so there must be a system or operating problem. When I chose  File Back Up to be safe, there was insufficient space and no option offered to save to external hardrive. Clicking on Computer Checkup provides no clues either to the actual problem. 

 

Question: if I click on Microsoft System Restore could I lose any programmes not installed by Microsoft? 

 

Thanks  from a technophobe!

 

Sally

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