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HP Recommended
EliteBook 8440p
Microsoft Windows 7 (64-bit)

If I could pin this solution I would HOWEVER I'm posting this with a view to providing a work around for non-IT professional users of the HP SoftPaq Download Manager

 

download the HP_SDM

 

Overview

 

I was encountering an error message saying the application could not access the FTP site despite the fact the application was set to be allowed access through my firewall and indeed even when the firewall was turned off. 

 

Judicious Googling paid off, an ealier post on this forum yielded a switch to add to 

 

Start> All Programs> HP> HP SoftPaq Download Manager Properties, add /FORCEHTTP after the closing quote

 

"C:\Program Files (x86)\HP\HP SoftPaq Download Manager\SoftPaqDownloadManager.exe" /FORCEHTTP

 

This switch, though a temporary solution is probably not a cure, but it works!

 

HP SoftPaq Download Manager Properties

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