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‎01-21-2021 03:51 AM - last edited on ‎01-21-2021 10:09 AM by Retired

HP Recommended
Product: HP Specter x360 13
Operating System: Microsoft Windows 10 (64-bit)

 

Hello I bought my laptop on october 2020 and from November start seeing display flickering problem, your support (Ticket ID: 5060104633) recomended  me to update Bios from F16 to F26 version and I completed the upgrade. But problem still exist.

 

My problem, looks similar to this video:

https://www.youtube.com/watch?v=xCYYAHn4GLM

 

Can you help me please?  I promise that the problem is not hardware related because I dont want to give back my laptop back to HP and wait for a long time without my work laptop.

 

My notebook info:

 

HP Spectre x360 — 13-aw0006ur

Product: 8KK05EA

Serial: [Personal Information Removed]

 

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