• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-25-2021 05:30 AM

HP Recommended
Product: HP Spectre Rechargeable Mouse 700
Operating System: Microsoft Windows 10 (64-bit)

Just bought an HP Spectre Rechargeable Mouse 700 from the HP store to match my Spectre laptop. The first step in the setup instructions is to go to hp.com/support and install software, but the HP site does not recognise the serial number, and a search for the product number in Drivers produces "We were unable to find drivers for your product." The product page has no drivers or manuals other than PDF copies of the leaflets that came in the package. There are no instructions for pairing in the leaflets - they say you need to download manuals including an HP Bluetooth Pairing User Guide. I can probably muddle through. but this is incredibly frustrating.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.