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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-19-2018 10:33 AM

HP Recommended
Product: Spectre x360 13-ae013dx
Operating System: Microsoft Windows 10 (64-bit)

My Spectre (still under warranty) is not powering on. I am soon to ship it to HP for repairs, but HP recommends to backup and clear the data before shipping it. HP recommended Geek Squad, but even they could not do it due to the rarety of the ssd type used in this laptop. I need some help here in backing up my data.

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