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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-20-2021 04:15 PM

HP Recommended
Product: HP Spectre x360 14-ea0003nc + HP Thunderbolt Dock 120W with HDMI Adapter
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I have HP Spectre x360 14-ea0003nc with HP Thunderbolt Dock 120W with HDMI Adapter

https://store.hp.com/us/en/pdp/hp-spectre-x360-laptop-14t-ea000-touch-1q881av-1 

https://store.hp.com/us/en/pdp/hp-thunderbolt-dock-120w-with-hdmi-adapter

 

I use external monitor, keybord and mouse with the dock. Everything works fine, I can turn on/off the computer by pressing dock power button when the computer lid is open, and when the lid is closed the dock power button turns the computer on. But when the lid is closed and the computer is on and I'm using only external display, the power button does nothing. Also when I work on laptops' display and than close the lid the LED on the doct start to slowly flash as if the notebook was in sleep mode, even when the computer is on I work on external display.

Is there anything what can I do to fix it?

 

Thanks

 

 

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