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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-07-2021 08:04 PM

HP Recommended
Product: Spectre x360
Operating System: Microsoft Windows 10 (64-bit)

Starting on about July 5 my computer has been rebooting itself regularly. According to Reliabilitiy Monitor it rebooted 28 times on July 5, 86 time on the 6th, and 72 times today so far.

 

The Event Viewer shows that there is a Kernel Power error: "The system has rebooted without cleanly shutting first. (etc...)"

 

I don't see any other errors or warning with a timestamp immediately preceding these messages.

 

I have run component tests on hard disk, processor, memory and power. Have found no issues.

 

I updated to the latest bios.

 

There were no windows updates on the 5th or just prior. Last update was in June. I haven't changed anything to the computer.

 

I'm at a bit of a loss. Is there a way to turn on or look at more extensive logs so I can pinpoint this? I'm out of extended warranty ... 😕

 

Thank you in advance!!

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