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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-18-2021 01:34 PM

HP Recommended
Product: HP Spectre x360 Convertible 15t-eb000
Operating System: Microsoft Windows 10 (64-bit)

Whenever I run Android Studio (version 4.2.2) with the Virtual Device Emulator, my computer crashes. I’m using Expo CLI to run my (very basic)React Native App on the emulator. The crashes happen every single time I use the emulator, triggered by random things: mainly when I have an error in my code or when I try to use features like the screen recorder, sometimes when I’m not even running my code. Frequency and sensitivity to crashing from code errors(or for no reason) seems to increase after each crash. I can use it for longer durations after I’ve given my computer a break over night.

 

There are 3 stop codes that I get:

 

VIDEO_TDR_FAILURE

DRIVER_POWER_STATE_FAILURE

DPC_WATCHDOG_VIOLATION

 

I have tried every solution I can think of. I’ve called HP hardware support and they’ve verified that my computer is up to date with all the drivers and BIOS updated. I’ve also subscribed (For $50!) to HP Smart Friends and they’ve tried uninstalling the NVIDIA GPU, which seemed to work for a few hours just using the Intel GPU. But after using it for an hour or two, it started crashing consistently again. I’ve also tried uninstalling and reinstalling Android studio.

 

Below is a picture of the SDK Tools configuration for Android studio and also the Windows Error Reporting from the last few days.

 

My Laptop is an HP Spectre x360 Convertible 15t-eb000

Here are some relevant specs of my laptop:

  • 256 GB PCIe® NVMe™ M.2 SSD
  • Windows 10 Home 64 ADV
  • 6-cell, 72.9 Wh Li-ion polymer
  • Intel® Core™ i7-10510U (1.8 GHz, up to 4.9 GHz, 8 MB L3 cache, 4 cores) + NVIDIA® GeForce® MX330 (2 GB) + 16 GB Memory

 

Relevant Windows features turned on:

  • Virtual Machine Platform
  • Windows Hypervisor Platform

In the BIOS: “Virtualization Technology” feature is enabled

 

I really need the emulator to work. For a coding class that I am taking, and for an internship that I have. Any help with this is greatly appreciated!SDK Tools configuration in Android studioSDK Tools configuration in Android studioWindows Error ReportingWindows Error Reporting

 

 

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