• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP ZBook 15u G2

Installing HP Support Assistant 8,2.8.25 on windows 7 ends with:

 

"HP Support Assistant has stopped working.

 

Problem signature:
  Problem Event Name:    CLR20r3
  Problem Signature 01:    HPSF.exe
  Problem Signature 02:    8.2.8.25
  Problem Signature 03:    56c4c748
  Problem Signature 04:    mscorlib
  Problem Signature 05:    4.6.1076.0
  Problem Signature 06:    56d79d90
  Problem Signature 07:    40dd
  Problem Signature 08:    25
  Problem Signature 09:    System.Windows.Markup.XamlParse
  OS Version:    6.1.7601.2.1.0.256.48
  Locale ID:    1033
  Additional Information 1:    d87f
  Additional Information 2:    d87f9fb73d1c1a2033a47c1165576746
  Additional Information 3:    dd00
  Additional Information 4:    dd009f2bd7a0b204b3f6164c000827f7

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\windows\system32\en-US\erofflps.txt"

 

Same error occurs if I try to run it.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.