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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-28-2021 12:26 AM

HP Recommended
Product: Pavilion
Operating System: Microsoft Windows 10 (64-bit)

No Windows 10 driver for HP touchscreen.

Since 2017 ALL HP convertibles have this problem.

I just did an upgrade from Windows 8.1 and a clean install of: Windows 10 home 20H2

I installed all the latest software: BIOS, and the full set of HP and Windows Drivers.  The HP BIOS and HP and Windows driver updates took more than 16 hours. Troubleshooting for 2 more days. downloaded all the OEM diagnostic tools and spent 3 hours with Microsoft and  2 hours with HP tech support, (I have the chat log and call logs.) Internet search on various forums and then discovered this:

HP and Microsoft insisted that I upgrade the Windows 8.1 to Windows 10 I spent $139.00 and...

HP tech said this product is end of life we are not going to support it (At that time this convertible was 3 years old.)  I said it seems to me, from my most recent research that all touch screens are reporting this problem. 

HP where is the windows 10 touchscreen driver?

 

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