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- HP active pen 839082-003 doesn't work anymore on HP Probook

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09-05-2019 05:14 AM - edited 09-05-2019 05:18 AM
Product: HP Probook x360 440 G1
Operating System: Microsoft Windows 10 (64-bit)
My HP Active 839082-003 pen doesn't work on my HP Probook anymore. Worked perfectly till last week. Changed batteries, paired again, nothing works.
Pressing the button on top long blinks a blue light (not red so bluetooth-batteries are full I presume).
Pressing the button short opens the program I selected but writing or selecting or whatever doesn't work.
Does anyone know what the problem may be??
Have installed sp80343.exe allready: no results.

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