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‎11-22-2020 08:40 AM

HP Recommended
Product: HP Envy 13
Operating System: Microsoft Windows 10 (64-bit)

Hello, ive had a hp envy 13 laptop with i5  processor, 8gb ram, nvidia mx250 graphic card.. but i facing stuttering issue in every game I play (even using the lowest graphic setting)..these are the gamelist that ive tried (the sims 4, football manager, fifa 21).. ive tried many steps to overcome the issue,but all failed,here are all the steps that ive tried:
1. Change power plan to high performance
2. Install latest windows updates
3. Update latest nvidia driver
4. On nvidia graphic properties,ive tried almost everything(let the 3d app decide,use my preference emphasizing performance,manage 3d setting>prefered grphc processor>high performance nvidia(with global setting n with some alterations),set physx processor to geforxe mx150
5. Disable all windows unwanted background activities
6. Install lag removal updates for most of the games
7.try to run with power supply n battery
8.install the latest directx
9.install the latest nvidia geforce experience software

Is there anything else that i can try? or is it due to hardware issue?

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