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‎08-13-2021 01:08 AM - edited ‎08-13-2021 01:29 AM

HP Recommended
Product: HP ENVY x360 Convertible 13-ar0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

After having to do a clean install of my HP Envy x360 laptop, the pen (HP1MR94AA) has not been functioning properly. I never had any problems with the pen previous to this clean install. The pen still works, but only functions like a finger - there is no pressure sensitivty. I have made sure there are no available updates in Windows Update and that all drivers are up to date, as well as reinstalling both the touch screen and pen drivers. As I mainly use the pen for drawing, I am quite dependent on the pen working properly. On that note it's worth mentioning that I have confirmed that the issue lies with the pen and laptop and not the drawing program itself.

 

Any help would be greatly appreciated.

 

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