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‎06-15-2020 05:29 AM - edited ‎06-15-2020 05:56 AM

HP Recommended
Product: ProBook 640 G2
Operating System: Microsoft Windows 10 (64-bit)

Hi there, 

I am sharing this as my ProBook 640 G2 has died yesterday after BIOS update. I have used auto-update feature directly in the BIOS to download and upgrade it over the internet. I had my laptop connected with the ethernet cable and power etc.
After the BIOS file has been downloaded laptops start installing it and suddenly crashed saying "Invalid BIOS image". I was surprised as this was an auto-update o no human error possible. However, it looks like a human error happened at HP server.

I was trying to use BIOS recovery feature but with no much luck. It looks that the BIOS and ME are damaged. 
When I turn the laptop on and try Win + B key or any other combination it just beeps, 2 long beeps, 2 short beeps and the blank screen. 

I went to HP website and downloaded the BIOS file manually. After unpacking the file I was not able to start exe. There is a message that the file is corrupted. Well, I am not surprised as this is not the first time in HP history, however, beware if you have 640 G2 laptops. Don't upgrade the firmware. I am expecting an engineer in 1-2 days to replace the motherboard. 

Corrupted file name:  sp103655.exe
Version: 0.2.39.21874
Prod Ver. 01.47
Laptop:  ProBook 640 G2
Published: 15/05/2020

Here is some evidence:

Error pop up after bios auto upgrade:  https://ibb.co/NpKbDZB
Bios file downloaded directly from HP website. https://ibb.co/sCGQVgY
File metadata:  https://ibb.co/g4q5ZmS


Hopefully, HP will address this problem asap.

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