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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-14-2021 12:42 PM

HP Recommended
Product: HP Pavilion x360 Convertible 14-cd0xxx laptop

Hi! 

I have a HP Pavilion x360 Convertible 14-cd0xxx laptop.

 

While opening the laptop I found that the bottom right part of the touchscreen is sticking out a few mms from the backing on the bottom corner. The problem gets worse the wider the laptop is open. The screen itself is not damaged, it has no problems working, the touchscreen is also working.  If I gently push on the corners of the screen, it clicks back to the cover and stays put until I close and open the laptop again. 
The laptop was not dropped, it always travels in a sleeve and I was not using the 360 function.

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