• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-15-2021 11:59 AM

HP Recommended
Product: HP ZBook G2
Operating System: Microsoft Windows 10 (64-bit)

If my laptop is using it's battery the CPU, under heavy workload, can heat up to max 85 degrees C and the CPU speed stays within it's specs of max 2.9 GHz.. The temperature at idle is 50 degrees C. So all seems normal. But when my battery runs low and I recharge the laptopbattery by connecting the adapter to the laptop within a flash of seconds the CPU heat speeds up to 100 degrees C and the CPU speed goes up to 3.89 GHz. If I then disconnect the adapter within the same flash of seconds the temperature drops to 70 or 80 degrees C and the CPU speed to under the 2.9 GHz. 

 

The intern of the laptop is spic and span, no dust at all. The laptop has not been overclocked and I have the latest BIOS installed. No programs start running suddenly after the adapter is connected and the fan works without delay. The adapter is the original one and has been checked if it is working ok (and it does).

 

Does anyone now what causes this strange behavior?

Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.