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HP Recommended
HP ENVY 17T-AE100
Microsoft Windows 10 (64-bit)

I have a new HP Envy 17t-ae100 laptop that I wish to change out the optical drive. I am having issues trying to figure out how to open the case. I see 4 tiny Torx screws; one by the optical drive and three along the front edge of the back panel. I've removed those screws but can not figure out how to remove the panel. I've felt to see if it appears there are any hidden screws under the Windows sticker and the manufacturers' sticker but it does not appear there are any hidden screws there. There are two very thin rubber bars, but I don't know if these are hiding any screws underneath... I can't figure out how to get those rubber bars off and put them back on if I were to take them off. I've worked on many laptops in the past but this one is puzzling me. I've tried using some plastic spudger tools to try to pry open the bottom, but I'm not seeming to get it started anywhere. 

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