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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-19-2018 01:04 PM

HP Recommended
Product: Pavillion laptop 17-g167cl
Operating System: Microsoft Windows 10 (64-bit)

Have older Samsung 150s VGA monitor I have tried to setup as second monitor to the newer 17-g167cl Pavillion laptop?. Purchased a VGA cable and a VGA to HDMI  adapter. The VG monitor displays "Video Mode Not Supported". Monitor works fine when connected with VGA cable alone to older Pavillion with VISTA. I see that some VGA to HDMI adapters are listed as "smart" or "active" adapters. Will purchasing a "smart" adapter make this connection work? I also tried reducing the resolution in settings but that did not make a difference. 

 

Thank you.

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