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- Hp 250 G7 (6BP04EA) Web Cam Resolution

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04-11-2020 10:01 AM
Product: Hp 250 G7 (6BP04EA)
Operating System: Microsoft Windows 10 (64-bit)
Hello to all and thanks in advance. I just purchased a Hp 250 G7 (6BP04EA) with no OS and i installed Windows 10 Pro to it. After that i did all the Windows Updates and after a reboot i installed all the missing drivers from the Hp Site. The Web Cam is recognized as Hp Webcam (i didn't install any drivers except those that came with Windows 10 update) and it is advertised as 720p to the Hp Site. My problem is that the camera is not working as a 720 camera but as a 480p camera (640x480). Are there any drivers to properly install it? Did i do something wrong or am i missing something?

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