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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-12-2018 09:25 AM - last edited on ‎12-12-2018 11:11 AM by Retired

HP Recommended
Product: elite x2
Operating System: Microsoft Windows 10 (64-bit)

I forgot my BIOS password. I sent an email to the local support center. They send me an SMC.bin file and instructions. They say:

format a usb as FAT32 - I did.

use usb 2.0 slot - I have only one USB slot and it is 2.0

check your BIOS date and time - it is ridiculious, I do not have access to BIOS setup

copy the bin file to the USB - I did

keep pressing Window key and up and down arrows simutaneously and power the computer - I did many times

it fails all the time.

 

There are other links in the document that they sent to me, talking about HP_Tool and there are some links, all links are broken, the document is outdated.

 

I also wathced HP videos on creating BIO recovery USB, I followed the steps, this time pressing Window + B key as stated, no hope!

[edit] They punish their customers for forgeting the password. Look at Apple, if you forget any password of Apple, there is an easy and safe way to reset it.

 

This SMC.bin file is valid for 7 days and I am stuck in the middle of nowhere. Well done HP!

 

 

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