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- Hp Pen Control App is not compatible?

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01-23-2020 10:32 AM
Product: pavilion x360
Operating System: Microsoft Windows 10 (64-bit)
I'm trying to set up my Pen with the Hp Pen Control app but as you can se it doesn't let me download it, instead it asks me to redeem a code. after clicking on that it asks me for a serial number of 25 characters. I have no idea what to do or where to even find that. i know the serial number of my laptop but it's not that long.
let me know if anyone has resolved this already!

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