• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-08-2021 11:30 PM - edited ‎06-11-2021 03:30 AM

HP Recommended
Product: HP Pavilion x360 Convertible 14-dh0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hi , I wanted to ask if the drivers installed through support assistant are safe. Cause I seen some people complain about that stuff. I just installed some software drivers through support assistant and I want to know if its alright or should I preform a system restore( I don't know how its done though and if its needed I'll be glad if you tell me how its done too). The drivers that I installed are:

 

Screenshot (377).png

 

One thing I noted was my pc became felt slower and sluggish after installing these drivers. The internet for which these drivers were installed also felt slower than usual. Please tell if the drop in performance can be due to another reason or if I should preform system restore.

P.S : Please mentioned why are the warning like marks before these drivers. Blue button in the last said install now and when I tried to do that this happened:

Screenshot (378).png

Looks like there was an error but I don't much about support assistant and I don't know why this driver is dismissed so please tell me what that means too. 🙂 . 

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.