• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-01-2020 10:47 PM

HP Recommended
Product: HP ZBook 15v G5
Operating System: Microsoft Windows 10 (64-bit)

Hello

 

I bought HP ZBook 15v G5 mobile workstation, to work on heavy Softwares. I noticed the heat under the keyboard is very high, so I downloaded an app to measure the CPU temperature and I was surprised that the CPU Temp reached 90 degrees celsius sometimes and the average temperature of a session is around 80 degrees celsius. 

 

This is the case for both CPU and GPU temperature. 

 

By the way, I tried the Suggestions from HP videos. I have installed the hp CoolSense and I reduced the maximum process state to 99%; however, the temperature is still high. I didn't try the Throttlestop because I have no clue how it works.

 

Any suggestions ??!

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.