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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-01-2017 08:47 PM

HP Recommended
Product: HP 2000 Notebook
Operating System: Microsoft Windows 10 (32-bit)

I am attempting to download a program using InstallShield Wizard exe.  Before you click "Install", it shows you credentials/settings that it has automatically obtained from somewhere in the abyss of the computer settings.  Essentially, I am looking at a list which indicates the Setup Type, the Destination Folder, and the User Information (an email address and company which obviously is Hewlett-Packard).

 

The issue here is that I can't figure out how to change the email address that is listed under the User Information section.  The Wizard says that these settings are changeable but does not give me an option to change it so my assumption is that it's somewhere in the COMPUTER settings.  I had used this email address in the past and used it to REGISTER the computer but that was many years ago.  How do I update this?

The computer is connected to my Outlook account, however, that is not the email listed.

 

Once I fix this, I would be comfortable installing the program.

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