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‎03-08-2021 04:37 PM - edited ‎03-08-2021 05:20 PM

HP Recommended
Product: Elitebook 830 G6
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

im trying the whole day to finally get my internal, pre-installed Webcam to work.

 

But it doesnt. In the Device Manger it showed up as "Not connected". After trying several things i tried to uninstall it from there. Right after i let the Device Manager search for new hardware, but it doesnt find the Webcam now..

 

I even installed every Update from the Support Assistent, nothing helps.

 

On the Website i just get the Universal Camera Driver, which doesnt seem to work either. I even tried to install every .inf by my own in it, didnt help too..

 

Right now i cant use my Webcam and im out of Solutions. Its intern,, so i cant unplug it. If i plug in another external Webcam, that works. But not the internal. And i know, last time i needed it was like a month ago. There it worked.

 

Please help.

 

PS: Not even in the UEFI is an Option for the Camera, just Fingerprint, Touch etc.. I was looking at Advanced -> Built-In-Devices. Newest UEFI/BIOS is installed

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