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‎07-29-2020 12:54 AM

HP Recommended
Product: HP ZBook 17 G4
Operating System: Microsoft Windows 10 (64-bit)

I have the following issue, my internal display is not recognised anymore and just installed is the Generic PnP Monitor driver.

Updating the driver does not change this, it only finds the generic driver. I have the log of the driver events below.

I have a HP ZBook 17 G4 , but don't know how to install the correct driver now for my internal display. How to solve this?

 

Device DISPLAY\SHP144C\5&1a00445f&0&UID4353 was not migrated due to partial or ambiguous match.

Last Device Instance Id: DISPLAY\POS1001\5&1a00445f&0&UID4354
Class Guid: {4d36e96e-e325-11ce-bfc1-08002be10318}
Location Path:
Migration Rank: 0xF000FFFF0000F100
Present: false
Status: 0xC0000719

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