• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
255 G7
Microsoft Windows 10 (64-bit)

Hello.

I have got a new HP laptop. I did a Windows 10 installation, and after that I installed Linux Ubuntu. In Ubuntu, I couldn't see even Wi-Fi settings, like if it wasn't able to recognise the Wi-Fi adapter (Realtek RTL8821CE 802.11ac PCLe Adapter). Eventually I found the adapter setting and enabled it but with no outcome. After that I deleted the Linux partition (even though it seemed to be unallocated).

But the actual problem is that now, on Windows 10, my internet is being repeatedly interrupted, sometimes for one second, sometimes for half a minute, while connected to the Wi-Fi (with an access to the internet, according to the system button). My Android phone has no connection problems on the same network in the same time.

I didn't recognise any problems when connected via LAN wire.

 

Thanks for answer.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.