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- HP Community
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- Unanswered Topics - Notebook
- Issues with the Pro Pen on the Probook X360 435 G8

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11-17-2021 10:44 PM
Hi everyone. I just recieved a ProBook X360 G8, and I wiped and reinstalled the machine with newly released Windows 10 21H2. The touchscreen works however the included Pro Pen does not work properly. The liftoff distance is too short (maybe that is intended), it skips strokes and glitches out, sometimes the cursor will fly across the screen, sometimes it will just stop working entirely and the machine has to be put to sleep mode and woken back up. The HP Pen Control app reckons it's not supported on this hardware. Maybe that is the case. What do I use on this pen / laptop model? There are no drivers available from the HP support page for anything to do with the touchscreen or pen. I tried downloading drivers directly from the Wacom website with no luck (the pen is made by Wacom so I assume the touchscreen uses their technology). Any tips?
