• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Laptop 15-bs0xx
Microsoft Windows 10 (64-bit)

When I bought my laptop, JAVA RE was not pre-installed as a software. So I tried downloading it. Downloading was not a problem. But whenever I reach the installation part, error code:2 shows up and never finishes the installation.

 

Untitled.jpg

 

I tried everything. Opening it as admin, downloading the offline versions, using 32 bit & 64 bit. I still get the same result. 

 

Can anyone please help out? It's frustrating not to know why my system is not accepting Java.

Would really appreciate any suggestions.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.