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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-03-2016 07:59 PM

HP Recommended
Product: Envy m6
Operating System: Microsoft Windows 8.1 (32-bit)

So basically I was wiping down my keyboard and when I turned on my computer, my keyboard was having some issues. Mainly the issue was every time I typed 'a' it typed 'a3' and 'z' would be 'z2.' I was able to fix this by toggling numlock, but now when I type 'a' it scrolls down the page. When I type 'q' it presses enter and starts a new line. This mainly happens in Microsoft word documents and web browsers etc. 

 

I've tried uninstalling my keyboard drive, that didn't help. I've tried odd tricks like ctl+alt+del and hitting win button and 'x' multiple times. I've also tried holding shift+ctl+alt on both sides of the keyboard. None of these worked. I've tried remapping keys using SharpKey, also didn't work. 

 

The clues are pointing towards this being a hardware issue, but I just want to be absolutely sure. My keyboard was working before I cleaned it, I think I must have pressed something. Please help. Thanks.

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