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‎04-04-2020 03:14 AM - edited ‎04-04-2020 03:20 AM

HP Recommended
Product: HP ZBook 15 Workstation (laptop)
Operating System: Microsoft Windows 7 (64-bit)

I have the HP ZBook 15 which is a workstation laptop.

Recently I'm having issues with the keyboard. Yesterday some of the keys were not working. After running "HP PC Hardware Diagnostics", all keys were fine. Then I took out the battery for a minute, restarted and ... all good.

Today, I have issues again, tried taking out the battery, no good. Ran the diagnostic test and it shows some keys not working. The keys are "a", "s", "d", "k", "l" from the alphabet, there may be others. Yesterday I think it may have been a different set of keys but I'm not 100% sure.

 

Is this a keyboard issue? Or is it a symptom of something more serious?

 

 

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