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‎05-27-2021 04:10 PM - edited ‎05-28-2021 02:14 PM

HP Recommended
Product: HP Envy Laptop x360 Convertible
Operating System: Microsoft Windows 10 (64-bit)

Ok....I have seen this a few times.  But I can't find a solution to my issue. 

 

It doesn't happen everytime....like right now- it's behaving.  BUT sometimes as I type, It will skip letters.  For instance- if I type "My pencil is big and yellow" it may type "y penl is bg and yellw"  It's frustrating.  Sometimes I will type slow and hit the missed letter several times before it registers.  Its not the same letters- it's always random. 

 

I suppose I could get an external keyboard- but that would defeat my need for a laptop.  

 

Please help.  

 

I have updated all the drivers and I also reset the laptop, too.  Thinking that maybe the issue.  It still does it.  I can restsart it- doesn't always fix it.  BUT if I do a hard reset (holding power down for 10 seconds) it fixes it- for a while- then it will start doing it again in a day or so.  

 

Thanks in advance. 

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