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‎07-30-2021 04:43 AM - edited ‎07-30-2021 04:44 AM

HP Recommended
Product: Pavilion Laptop 14-ce1xxx
Operating System: Microsoft Windows 10 (64-bit)

Hi Everyone

 

I purchased my little laptop in 2019 and it was working great until recently.

I noticed I have problems with keyboard not being responsive AT ALL in the last month.

example.

I would do eBay listing after useing "copy and paste function using keys only" the keyboard is not working, meaning I can't type anything if I want to add to auction.

I tried different browsers and this happens on all of them however Firefox mostly. I also would try notepad or open word document to check and it is also not typing anything there. Somethimes the problem goes away after few minutes and sometimes I have to restart the laptop. Other times typing will not work in main browser address window but will work in google search window on the screen. I found it bizzare as pattern isn't always repeating.

 

I can't find any answer to this problem.

I checked the system (run diagnostics) and drivers and everything comes back up to date and ok.

Anyone has Ideas what is happening as this happened in the last month? I have a feeling that could have been problem with one of the windows updates but I am not a IT person so don't know where to look for problem/solution.

 

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