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‎08-14-2020 12:02 PM - edited ‎08-14-2020 01:20 PM

HP Recommended
Product: Prodesk 400
Operating System: Microsoft Windows 10 (64-bit)

I have a keyboard that will not type anything, and I hear a click noise and sometimes a beep in the PC tower when a key is pressed. I tried a different keyboard and the same thing happens. I do have the on screen keyboard but it's cumbersome. I went to Device Manager and looked at the HID Keyboard Device Properties and it says this device is working properly. I attempted to update the driver but it said the best drivers are already installed. All other types of USB devices including a dongle for a wireless mouse, USB scanner, flash drive and a wired mouse work, but not a keyboard. Any thoughts?

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