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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-10-2021 02:19 AM

HP Recommended
Product: HP Pavilion Gaming Laptop 15-ec0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hello, so I have bought this laptop in February and ever since I first used it I noticed little stutters here and there. The laptop works fine for maybe 5 or 6 hours and then it stutters for a second or two then it works fine again. It stuttered even before I installed anything on it. So I think this might be a hardware issue. I updated the NVIDIA driver, the CPU driver, The BIOS, and everything. If you have any idea what's causing this, please help.

 

SCPEC:

System Model HP Pavilion Gaming Laptop 15-ec0xxx

Processor AMD Ryzen 5 3550H with Radeon Vega Mobile Gfx, 2100 Mhz, 4 Core(s), 8 Logical Processor(s)

Disc: Model KXG60ZNV 512G KIOXIA 

Installed Physical Memory (RAM) 16.0 GB

 

 

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