-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Unanswered Topics - Notebook
- Laptop does not boot, black screen, hard drive light not bli...

Create an account on the HP Community to personalize your profile and ask a question

11-02-2020 02:32 AM - edited 11-19-2020 11:33 PM
My laptop does not boot, only black screen appears
Power light is on
Battery charging light works
Hard drive light not on
Keyboard backlight doesn't work
No capslock blinking
Drive is Spinning
I tried many tips on the internet nothing works, i can't access startup menu by pressing Esc nothing appears,
Cannot access Bios i tried Win + B or V, i tried pressing F9 10 11 etc , i tested it with an external monitor it shows No Signal.
I have tried to flash bios using Usb but nothing appears on the screen its just black. I tried adding a new RAM too and if i try to start it without the RAM the Capslock blinks thats just indicating theres no RAM, The hard drive is working i removed it to access files, Also i noticed if i close the lid the power light used to blink now it just stays on.
Why can i not see the bios screen, plz tell me the right key for this laptop to access bios
Thank you!
