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‎03-23-2021 07:46 AM - edited ‎03-23-2021 08:11 AM

HP Recommended
Product: Laptop HP – 15s-eq1009nw
Operating System: Microsoft Windows 10 (64-bit)

Hello, I noticed that in my Jumpstart application, compared to the HP Support Assistant application, it shows a different laptop model, serial number and product number. Is this a normal situation, and on your hp laptops, does Jumpstart also show a different laptop model, different serial number, and a different product number compared to the HP Support Assistant app?

hp jumpstart.pnghp asisst.png

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