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- Laptop screen stays blank/black upon lid closure/reopening

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06-01-2020 08:40 AM
Product: HP Pavilion Laptop 15-cs0xxx
Operating System: Microsoft Windows 10 (64-bit)
When I close the lid on my laptop and reopen, the screen stays blank/black. The power button is lit. I have tried pressing the power button in an attempt to "wake" it but that doesn't work either. I have to restart the laptop for the screen to come back. Attached image shows my Windows "close lid" settings. Any help is appreciated. Thank you!

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