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‎12-16-2017 08:30 PM

HP Recommended
Product: Probook 455 G4
Operating System: Microsoft Windows 10 (64-bit)

Had this laptop for less than 2 weeks. It has shut down 4 times now, seemingly randomly. The unit is not hot to the touch and it happens when I'm not running anything particularly demanding. Usually just browsing in Chrome with 3 or 4 tabs open. Not even video. Fairly certain it is not malware. I'm a fairly savvy user and have not installed any third party software that isn't well known, commercial software from trusted sources. I even check the signatures before I install something. Having trouble getting ahold of anyone in customer service to discuss a repair/exchange/refund. 

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