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‎12-02-2019 01:39 AM - edited ‎12-02-2019 01:39 AM

HP Recommended
Product: HP ZBook Studio G4 Mobile Workstation
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I'm working on HP ZBook Studio G4 Mobile Workstation.

I've worked with one external monitor plugged into my laptop so far and everything was fine. I bought additional monitor and a HDMI adapter (photo attached) to extend my displays. The problem is whenever I plug in this adapter my laptop turns off and doesn't want to launch. Both monitor and laptop are black.

When I plug in HDMI cable to my only HDMI port directly all is fine. 

When tested with both monitors and adapter on a different laptop there are no issues.

Can anyone help and advise please.

20191202_083147.jpg

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