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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-25-2017 01:13 AM

HP Recommended
Product: elitebook 8540p
Operating System: Microsoft Windows 7 (32-bit)

Hi,

 

I have a HP EliteBook 8540p running Windows 7 Enterprise x32.

 

Now my laptop boots and shows the HP logo (blue circle, with the white letters HP in the center) in the center of the screen, with "Press the ESC key for Startup Menu" in the bottom left of the screen. This is where is gets and stays stuck.

 

NO keyboard presses work. From ESC, F1 - F12, Enter, Space.....no reaction. CTRL+ALT+DEL does work however, to reboot straight back into the "stuck" screen.

 

I have removed the hard drive and DB drive as well as the additional memory, it still boots to the "stuck" screen and stays there. I cant boot from any device to update the BIOS as I cannot get past the HP logo screen.

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