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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-18-2021 09:44 AM

HP Recommended
Product: HP Pavilion Laptop 15-cs0xxx
Operating System: Microsoft Windows 10 (64-bit)

My notebook, HP Pavilion Laptop 15-cs0xxx, goes to sleep and won't wake up.  I have to force a shutdown and then restart which takes forever.  It is not all the time but happens at very inconvenient times.  I have seen the post about removing the Intel Graphics driver but I have a different driver on my notebook.  I have Intel UHD graphics 620,  version 26.20.100.7925  

Can you tell me if uninstalling and reinstalling this driver will solve my issue or is there another solution?

 

Thanks, Skip

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