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HP Recommended

HP Wireless Optical Comfort Mouse 

Product Number XA964AA

Model Number: MORFEYUO

Mac OS: Big Sur 11.1 

Laptop: MacBook Air 2017

Question: Is the HP Wireless Optical Comfort Mouse XA964AA/MORFEYUO still supported? Where do I find the manual for this HP product? Are there any current drivers that HP has released?  Explanation: So I recently bought this HP Wireless Optical Comfort Mouse XA964AA/MORFEYUO second hand at an estate sale for $1.00 it came with the USB connector. I recently tested this on a MacBook Air with Mac OS: Big Sur 11.1  and it works flawlessly. However, my issue is I can't seem to find the manual to the HP Wireless Optical Comfort Mouse XA964AA/MORFEYUO or any drivers or any information on HP's website. Also when I try to add a product to my dashboard and put in the serial number for this product it keeps saying the serial number is incorrect and When I try putting in the model number and then click on the matching number that comes up in the drop-down menu it takes back to the same page I was already on. I looked all over, did an extensive google search, and nothing came up. Are there any current Mac or Windows drivers for the HP Wireless Optical Comfort Mouse XA964AA/MORFEYUO? Also, where can I find the instruction/user manual for this mouse?  Finally, the battery cover on the mouse has a small hairline crack on it where do I get a replacement battery cover? Any help would be appreciated. Thanks, Marshall.

  

 



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