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Folio9480m
Microsoft Windows 10 (64-bit)

Hello 

My laptop isn't starting on without being plugged in and when i plug it in the power buttom flashes one time and the battery light keeps turning from white to orange for few seconds and then it turns orange (that indicates thet it is charging) 

But when I turned on the laptop while it is plugged in .. the batter icon shows that it is charging .. I waited couple of hours but it stayed as it and didn't increase it was 26% as shown on the battery icon

When i just unplugged the charger it turned off at the same second and i tried to start it on but it seems that the laptop is not giving any indication that it would start .. 

I tried to uninstall the battery drive but it didn't help ... and i tried to get the battery out and i kept pressing the power buttom for a miniute and also it didn't work 

The battery was in a very good condition 

I hope u can help me with this issue 

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