• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Ready to level up? Join the Expert Program—
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-31-2021 03:23 PM

HP Recommended
Product: HP Notebook 15-da1002na
Operating System: Microsoft Windows 10 (64-bit)

Please if someone can help me I would really appreciate it. Everything was working fine up until about a day or two ago and then all of a sudden my audio decides to stop working. I can't use my microphone with or without a headset, which is very tricky for me as I need to use my headset for when i'm in online classes during the pandemic. Because of the lockdown I can't exactly take this to anyone to get fixed, and if I can't fix this problem by myself i'll just have to wait until restrictions allow for us to go out again so I can get this seen to. I really don't want it to have to come to that.

 

Again please, if anyone can help me I would appreciate it. I graduated college with a Level 3 BTEC in ICT and even I haven't been able to figure this out.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.