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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-21-2021 03:57 PM

HP Recommended
Product: HP EliteBook 1040 G4 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Starting to talk on Zoom starts fine and most sessions go smoothly. But during some sessions, the sound suddenly cuts out, maybe after a screen share with audio, or just going off and on mute at times, does it. From the other forum questions, I cannot pin point the solution, as their issue seems to be more permanent. Mine is so intermittent and hard to reproduce at will. It started around March 2021 I think.  If it's related to the Windows updates in March, I've checked if I can roll back, but the button is greyed out.  HP EliteBook 1040 G4 Notebook PC laptop is 2.5 yrs old, quite pricy, and to be let down during a presentation is very embarrassing. Please help!

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