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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-28-2018 10:05 PM

HP Recommended
Product: HP ZBook 17 G4 (Y3J83AV)
Operating System: Microsoft Windows 10 (64-bit)

I purchased a new HP ZBook 17 G4 Laptop (Y3J83AV) with Windows 10 Pro.  One of the main reasons I purchased it want to  be able to wirelessly connect to my new LG TV (LG65SJ8500) using Miracast.  However, the new laptop will not connect.  To connect, I first start the Miracast setup on my TV, or start Screen Share setup as LG calls it.  I then open the action center on the laptop and click on connect.  The computer recognizes the LG TV and I click on it and it starts the connection process.  Soon after that, the TV screen indicates that the TV is connecting.  However, in about 10 seconds the TV stops processing and gives the message that "Your device is disconnected."  Then my PC gives the message that it "Couldn't connect."  I checked my computer to make sure it supports  Miracast, which it does.  I also updated Windows with the latest updates.  I'm currently running Windows 10, Version: 10.0.17134, Build 17134.  I  also updated my Intel HD Graphics P630 display driver to the latest version (Version 23.20.16.5018).  In my web research I read that "Wireless (Miracast) displays can only be supported by Windows Display Driver Model (WDDM) 1.3 and later models."  However, I cannot find a driver with that description.    

I was expecting that my new HP laptop and my new LG TV could screen share.   I hope someone can help me figure out why my Miracast will not work.   
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