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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-25-2020 11:04 AM

HP Recommended
Product: Zbook X360 G5
Operating System: Microsoft Windows 10 (64-bit)

I have a zbook x360 g5 notebook, unfortunately I bought this notebook in the USA, in NY on vacation and HP does not offer support in my country, as it was purchased in another. He's been having a problem since I bought it. Today I suspect from driver (Driver ACPI \ VEN_USB & DEV_C000 for Windows 10) where another user reports that he had to replace the motherboard. Because HP will not change the motherboard, I was wondering if I can isolate this component in the BIOS to avoid errors. How do I do that?

Fraga
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