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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-17-2017 07:11 AM

HP Recommended
Product: EliteDisplay E231i
Operating System: Microsoft Windows 7 (64-bit)

After waking up from sleep mode, my center HP monitor loses signal and goes black.  This happens repeatedly at no specific time intervals.  Changing the Power Settings makes little difference, as does "clean boot environment."

 

I have found that if I power off the monitor and unplug the power cord for 5 seconds, then reconnect the power cord and turn the power back on, the blank screen problem is resolved until next sleep mode. 

 

I am sure that this is related to the monitor not recongnizing that the computer is "awakened" from sleep mode. 

 

All the drivers and bios from HP website are up to date.

 

All three (3) Monitors are  HP EliteDisplay E231i.  Computer is HP 810-445qe.  OS is MS Windows 7 Pro.

 

Looking for a solution besides unplugging the monitor.

Thanks

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